Projects (Deputations)

12/12/2025- Service Desk Agent - Qatar-LTIM - SUbcon

Doha
Work Type: Full Time
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  • JD
    • Respond to customer inquiries via phone, email, chat, or ticketing systems in both languages.
    • Provide first-level technical support for hardware, software, and network issues.
    • Assist users with password resets, account access, and basic troubleshooting.
    • Escalate unresolved issues to higher-level support teams.
    • Document all interactions in the CRM or help desk system.
    • Translate technical information and support materials as needed.
    • Maintain knowledge of company products, services, and support protocols.
    • Ensure compliance with internal policies and data privacy regulations.

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